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Departments

Delivery

We are pleased to be able to offer our customers free delivery if they spend over £100 (subject to terms and conditions below)

Any delivery charge will be automatically added to your order at the checkout, and the total amount can be seen before you confirm the order.

All orders over £50 or weighing over 2 kilos will require a signature, if you are likely to be out, please provide an alternative delivery address or type instructions into the notes section as you place your order.

Occasionally items may not be immediately available, should this happen we will despatch as much of your order as we can immediately, the items on back order with delivered at a later date at no extra charge.

We only collect payment for items as they are despatched.

Costs:
Our standard UK mainland delivery charge is £5 for orders under £100
Delivery is usually within 48 hours, although 2 working days should be allowed. Please note that any orders placed on a Saturday or Sunday will not be processed until the following Monday.

Any shortages or damages must be notified in writing within 48 hours of receipt of delivery to sales@chandlery.co.uk

Orders over 30kg will be charged at cost

The following areas will also be charged at cost:
All Offshore islands,
All areas north of Glasgow
All export

For carriage costs to these destinations please call on 01803 839292 or email sales@chandlery.co.uk for a quotation.

Express Delivery
We are able to offer a next working day service for UK mainland and Ulster addresses (unfortunately this is not available for the Scottish Highlands) provided that you place your order before 12:00 noon, orders placed after this time will not be processed until the following day so will take one extra day to arrive. Your package will arrive between 9am and 6pm and must be signed for upon receipt so please ensure that somebody will be available to take delivery.

Collect from Dartmouth
We have introduced a service for our local customers who are able to collect their orders. Please order before 12 noon on Wednesday to ensure that we will have the items in stock by Friday.

Free Delivery over £100
We are pleased to be able to offer free delivery on orders over £100 to customers in the UK, unfortunately due to the nature of certain items we will still have to charge for delivery of flares, life rafts and any orders weighing in excess of 30kg

Anti-fouling Orders
Please be aware that we will only send anti-fouling products within Mainland UK.
We WILL NOT send anti-fouling outside of Mainland UK.

If you have any questions regarding this please feel free to contact us.

Inflatable Dinghies & Life rafts
Inflatable Dinghies (UK Mainland) will be charged at £10 (Other areas at cost)
Life rafts (UK Mainland Only) will be charged at £10 (Other areas at cost)

Other Ways to Order
Telephone 01803 839292

Staff are on duty from
9.00am-5.30pm Monday to Saturday
10am-4pm on Sundays
Fax 01803 832538

Post
Dartmouth Chandlery, 2 Newcomen Road, Dartmouth, TQ6 9AF England.

Last Updated: March 06, 2014